Mount Pleasant Primary School

Dudley Early Help

Early Help is support given to a family when a problem first emerges.

This support can be offered at any stage during a child or young person's life.

In Dudley the Early Help Strategy ensures that the appropriate level of support is put in place for children, young people and families.

Dudley Early Help Strategy 2021-24

Dudley Early Help Pledge

  • We will make every contact count
  • We will listen to you and not judge you
  • We will 'work with you' and not 'do to you'
  • We will give you one point of contact
  • Our assessments will be uncomplicated and robust
  • We will take care of your information
  • We won't 'pass the buck'

Cluster Working

A key part of the Early Help operating model highlights cluster based working as the preferred delivery for Early Help. Five clusters will form the basis of delivery and operate from a Family Centre in each of the Cluster areas:

  • Brierley Hill Family Centre - 18 Parkes, Brierley Hill, DY5 3DY, 01384 813322
  • Halesowen Family Centre - Lye By-Pass, Stourbridge, DY9 8HT, 01384 813954
  • Stourbridge Family Centre - Forge Road, Stourbridge, DY8 1XF, 01384 818780
  • Dudley North Family Centre - Bayer Street, Bilston, WV14 9DS, 01384 813096
  • Dudley Central Family Centre - Selbourne Road, Dudley, DY2 8LJ, 01384 812440

The Early Help Assessment

The Early Help Assessment forms a key part of the Early Help Strategy and is a simple way to help identify the needs of children, young people and their families and make a plan to meet those needs. It is designed to be a shared tool which can be used by all agencies in Dudley who are delivering Early Help. It is a standardised approach so that all children and families  Dudley  have the same experience of identifying their needs, strengths and challenges. It also means that all agencies and partners are operating the same system which ensures greater consistency.

For more information on the Dudley Early Help Strategy please follow the link below.

Dudley Early Help



Report it

If you are a child or young person or if you have concerns about a child or young person:

Office hours 9am - 5pm

For children - 0300 555 0050

For adults - 0300 555 0055

Out of office hours

0300 555 8574 or in an emergency call 999